Refund Policy

Monthly subscriptions are billed in advance for each billing cycle. Monthly subscription payments are non-refundable. If you cancel a monthly subscription, your access will continue until the end of the current paid billing period, at which point it will not renew. No partial refunds or credits are issued for unused days within the current billing cycle.

You may cancel at any time through your account settings or by contacting our support team. Cancellation prevents future charges but does not entitle you to a refund for the current period.

Annual subscriptions are billed as a single upfront payment for twelve (12) months of access. Annual payments are generally non-refundable. However, as a goodwill gesture, we may offer a prorated refund for the unused portion of an annual subscription under the following strict conditions:

• The refund request is submitted within 14 calendar days of the initial payment date.
• The account has not made substantial use of paid features (e.g., fewer than 3 scraping runs, fewer than 20 jobs collected).
• No chargeback or payment dispute has been initiated with your bank or card provider.

Prorated refunds, if approved, are calculated based on the number of full months remaining from the cancellation date. Processing fees and any applicable taxes are non-refundable and will be deducted from any approved refund amount. We reserve the sole and final discretion to approve or deny refund requests.

We strive for high availability but do not guarantee uninterrupted service. Temporary outages, maintenance windows, or performance degradations do not constitute grounds for a refund.

In the event of a verified, extended platform-wide outage that renders the core service completely inaccessible for a continuous period exceeding 48 hours and is caused solely by our infrastructure, we may, at our sole discretion, issue a service credit (not a cash refund) proportional to the downtime. Such credits are applied to the next billing cycle and are not transferable or redeemable for cash.

Outages caused by third-party services (including but not limited to Supabase, LinkedIn, job board platforms, or cloud providers), user error, or circumstances outside our reasonable control are excluded from this provision.

If you have a billing concern or believe you have been charged incorrectly, you must contact us at info@bestjobfinder.net before initiating any chargeback or dispute with your card issuer or payment provider.

Initiating a chargeback without first contacting us constitutes a violation of this policy. We reserve the right to dispute any chargeback we believe to be made in bad faith, provide evidence of service delivery to your payment provider, and permanently terminate the account associated with a fraudulent or unjustified chargeback, with no future access to our services.

For confirmed unauthorized charges resulting from fraud (e.g., your payment details were stolen and used without your knowledge), we will work cooperatively with you and your card issuer to resolve the dispute.

You may cancel your subscription at any time. Cancellation stops future billing but does not entitle you to a refund for any amount already paid. Upon cancellation:

• Your access remains active until the end of the current paid billing period.
• Your data is retained for 30 days after the subscription ends, after which it may be permanently deleted.
• You may export your data at any time before your subscription lapses.

If you believe you are eligible for a refund under the terms above, submit a written request to info@bestjobfinder.net with the subject line "Refund Request — [Your Account Email]" within the applicable window. Include:

• Your account email address.
• Date and amount of the charge.
• Reason for the refund request.

We will respond within 5 business days. Approved refunds are processed to the original payment method and may take 5–10 business days to appear, depending on your bank. We reserve the right to request additional information to verify your identity or the circumstances of your request.